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in-cites, November 2004
Citing URL: http://www.in-cites.com/scientists/JonHerlocker.html

Scientists

             
An interview with:
Dr. Jon Herlocker
           

According to an analysis of the ISI Essential Science Indicators Web product, Dr. Jon Herlocker’s work has recently entered the top 1% in terms of total citations in the field of Computer Science. His current citation record in this field includes 3 papers cited a total of 107 times to date. Dr. Herlocker is an Assistant Professor in the Department of Computer Science at Oregon State University. In the interview below, he talks about his highly cited work.

in-cites  Why do you think your work is highly cited?


The concept behind collaborative filtering is that a community of people shares the effort of filtering a large quantity of information—separating the 'good' information from the 'bad' information.”

When I was a Ph.D. student at the University of Minnesota, I worked with a research group called GroupLens Research. We were one of the first groups of researchers to deploy automated/collaborative filtering technology and publish empirical studies of that technology. The concept behind collaborative filtering is that a community of people shares the effort of filtering a large quantity of information—separating the "good" information from the "bad" information. Whenever one person "experiences" some item of information, they share their opinion of that item with the collaborative filtering system. The collaborative filtering system then matches together people who seem to have similar needs, based on correlations in their opinions. Recommendations can then be transferred between people of similar interest—both recommendations of what to see and what to avoid. Our research group was one of the original innovators—not long after, collaborative filtering went commercial at places like Amazon.com & Netflix.com.

In my work, both with the GroupLens Research group at Minnesota and now leading my own group at Oregon State University, I have the goal of trying to ensure that every new innovation we come up with is tested on at least 100 real people. This forces us to address the practical issues of implementation, deployment, and user acceptance. I believe that because we validate our work in such realistic situations, across such a wide variety of metrics, our findings are often very compelling to others.

in-cites  What are the circumstances which led you to your work?

Mostly a coincidence. The original idea for the collaborative filtering project at Minnesota came from a professor there, John Riedl, and his associates. At the time (1994-1995), I was working on something entirely different (highly adaptive user interfaces for on-demand streaming media), but I helped them implement the first Usenet news collaborative filtering trial. I found the idea very compelling, so when the lead Ph.D. student left to start a company, I took over student leadership of the collaborative filtering research group and I never looked back!

in-cites  How would you describe the significance of this work for your field?

The work of my colleagues and I really integrates the algorithmic and learning aspects of collaborative filtering and the human aspects. The algorithms take large amounts of data and predict what each user will or won't be interested in. However, improvements in algorithms can be meaningless if the user interface is cumbersome, or sociological effects prevent the acceptance of that interface. I believe that our consideration of the interaction between algorithmic and sociological factors makes our conclusions more practically applicable.

in-cites  Where do you see this research going 10 years from now?

Primarily, the major impact of future research will come from collaborative filtering being integrated into more and more domains. In particular, we will see it integrated into document and web page search engines. Currently, collaborative filtering has primarily just penetrated the books and entertainment market. There are research challenges in web page and document search because users' information needs change much more dynamically in those areas than in entertainment. Hopefully, 10 years from now, we will have figured out issues such as how to handle evaluating items on multiple dimensions, how to better models users as combinations of different sub-tastes, and how to design collaborative filtering systems for domains where there is much more risk in acting on a decision, among other things.

in-cites  What lessons would you draw from your work to share with the next generation of researchers?

Testing your research ideas with real implementations on real people will help ensure that you are investigating the research questions that really matter! In cases where that is impractical, be honest with yourself about whether finding the answer to a research question will really have practical impact on the world. If you have to work hard to justify it, there's probably a better question to pursue.End

Jon Herlocker, Ph.D.
Department of Computer Science
Oregon State University
Corvallis, OR, USA

Dr. Jon Herlocker's most-cited paper with 107 cites to date:
Konstan, JA, et al., "GroupLens: Applying collaborative filtering to Usenet news," (Commun. ACM 40[3]: 77-87, March 1997).

Source: ISI Essential Science Indicators

in-cites, November 2004
Citing URL: http://www.in-cites.com/scientists/JonHerlocker.html


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